🔒 Privacy Policy – Moment Weavers

At Moment Weavers, your privacy is our priority. This policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide a smooth and personalised experience:

• Personal Details: Name, email, phone number, shipping/billing address

• Order Details: Product selections, customisation inputs (names, photos, messages, etc.)

• Payment Information: Handled securely through trusted payment gateways (we do not store your card or UPI data)

• Device Information: IP address, browser type, and device data for analytics and website improvement

2. How We Use Your Information

Your data is used to:

• Process and deliver your orders

• Communicate order updates and support queries

• Customise products as per your input

• Improve our website and services

• Send occasional offers or product recommendations (only if you've opted in)

3. Sharing of Information

We do not sell or rent your personal data.

Your data may be shared only with:

• Delivery partners (e.g., Delhivery) for shipping your order

• Payment gateways for transaction processing

• Customer support services when resolving an issue
  These parties are bound by confidentiality and data protection terms.

4. Data Security

We use industry-standard encryption, SSL protocols, and secure servers to protect your personal and payment information.

5. Cookies

Our website uses cookies to:

• Remember your preferences

• Track website usage for performance and analytics

• Enhance your shopping experience

You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access or update your personal information

• Request removal of your data from our systems (where applicable)

• Opt out of marketing communications at any time

To do so, please contact us at support@momentweavers.com.

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

Last updated: 8th June 2025

📞 Contact Us

If you have any questions about our privacy practices, please reach out to:

📧 support@momentweavers.com
📱 +91-8595000897